We engineer the highest performance carbon fiber products in the world for an uncompromised ride experience, and we back it up by providing the best possible service and support. For the original owner of an authentic SPAZIALE product, we provide an industry leading FIVE Years Crash Replacement and Lifetime Manufacturer’s Warranty for Wheels and THREE Years Manufacturer’s Warranty for special parts and components.
We warrant all products to be free from defects in materials or workmanship for five years from the original purchase date (product registration required).
We design our products to be used every day. At SPAZIALE, we ride and race hard and we expect you to do the same. Consider yourself a part of the SPAZIALE family when you purchase our products, and rest assured that we will cover impact damage from riding.
Modified, misplaced, misused, melted, improperly installed, or blatantly abused SPAZIALE product is not covered by warranty. SPAZIALE brake pads are designed specifically for our rims, and failure to use either voids your warranty. Purchases made through eBay or similar resale sites are not supported by SPAZIALE.
5 YEARS CRASH REPLACEMENT
SPAZIALE offers a Crash Replacement Program to the original owner for SPAZIALE manufactured products. This catchall program covers accidents which fall outside of our warranty coverage for any reason.
We design our products for aggressive riding on tough terrain. However, we can’t engineer carbon to survive a collision in a traffic accident, exposure to your exhaust, or being pitched off a cliff. We’ve worked with carbon long enough to tell the difference.
Our goal is to keep customers in the SPAZIALE family for life. No matter what the circumstance, as part of this program, the price of replacement SPAZIALE product is 50% off the listed local MSRP, the first year. Please note that sales tax, freight, VAT/Import duties, shipping, and labor are not covered by SPAZIALE. Additional replacement parts are not covered by SPAZIALE.